itglue-mcp-server
Unofficial MCP server for the ITGlue API
Documentation
itglue-mcp-server
An unofficial Model Context Protocol (MCP) server for the ITGlue API. Enables AI assistants to manage ITGlue documents, document sections, and organizations.
> Note: This is an unofficial, community-maintained project and is not affiliated with or endorsed by Kaseya/ITGlue.
Features
- 13 tools covering documents, document sections, and organizations
- Full CRUD support for documents and document sections
- Publish documents directly from your AI assistant
- Organization lookup for finding org IDs
- Pagination, filtering, and sorting support
- Markdown and JSON response formats
- Regional API support (US, EU, Australia)
- Stdio and streaming HTTP transports
- Docker support for containerized deployment
Quick Start
Claude Desktop
1. Open Claude Desktop and go to Settings > Developer > Edit Config
2. Add the following to `claude_desktop_config.json`:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}3. Save the file and restart Claude Desktop
Config file locations:
- macOS: `~/Library/Application Support/Claude/claude_desktop_config.json`
- Windows: `%APPDATA%\Claude\claude_desktop_config.json`
Streaming HTTP
Start the server in HTTP mode:
ITGLUE_API_KEY=your-key npx itglue-mcp-server --transport http --port 3000Then configure your MCP client:
{
"mcpServers": {
"itglue": {
"type": "streamable-http",
"url": "http://localhost:3000/mcp"
}
}
}Other MCP Clients (Cursor, Windsurf, Claude Code, etc.)
Most MCP clients use the same stdio configuration format shown above.
EU or Australia Regions
Add `--region eu` or `--region au` to the args:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server", "--region", "eu"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}Environment Variables
| Variable | Description | Required | Default |
|---|---|---|---|
| `ITGLUE_API_KEY` | ITGlue API key | Yes | |
| `ITGLUE_BASE_URL` | Custom API base URL | No | `https://api.itglue.com` |
| `TRANSPORT` | Transport mode: `stdio` or `http` | No | `stdio` |
| `PORT` | HTTP server port | No | `3000` |
CLI Options
--api-key ITGlue API key (overrides env var)
--base-url Custom API base URL (overrides env var)
--region API region: us, eu, or au (default: us)
--transport Transport mode: stdio or http (default: stdio)
--port HTTP server port (default: 3000)
--help Show help
--version Show versionTools
Organizations
| Tool | Description |
|---|---|
| `itglue_list_organizations` | Search and list organizations with filtering and pagination |
| `itglue_get_organization` | Get detailed information about a specific organization |
Documents
| Tool | Description |
|---|---|
| `itglue_list_documents` | List documents globally or within an organization |
| `itglue_get_document` | Get a document with all embedded sections |
| `itglue_create_document` | Create a new draft document |
| `itglue_update_document` | Update document metadata (name) |
| `itglue_publish_document` | Publish a draft document |
| `itglue_delete_documents` | Permanently delete one or more documents |
Document Sections
| Tool | Description |
|---|---|
| `itglue_list_document_sections` | List all sections in a document |
| `itglue_get_document_section` | Get a specific section with full content |
| `itglue_create_document_section` | Add a section (Text, Heading, Gallery, Step) |
| `itglue_update_document_section` | Update section content, type, or position |
| `itglue_delete_document_section` | Permanently delete a section |
API Key Setup
1. Log in to ITGlue as an Administrator
2. Go to Account > Settings > API Keys
3. Generate a new Custom API Key
4. Copy the key and set it as `ITGLUE_API_KEY`
> ITGlue automatically revokes API keys unused for 90+ days.
Regions
| Region | Base URL |
|---|---|
| US (default) | `https://api.itglue.com` |
| EU | `https://api.eu.itglue.com` |
| Australia | `https://api.au.itglue.com` |
Rate Limiting
The ITGlue API allows a maximum of 3,000 requests per 5-minute window. The server will return clear error messages if the rate limit is exceeded.
Docker
Build and run locally
docker build -t itglue-mcp-server .
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key itglue-mcp-serverThe Docker image runs in HTTP transport mode by default on port 3000.
Pre-built image
docker pull ghcr.io/junto-platforms/itglue-mcp-server:latest
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key ghcr.io/junto-platforms/itglue-mcp-server:latestHealth check
curl http://localhost:3000/healthDevelopment
# Install dependencies
npm install
# Build
npm run build
# Run locally (stdio)
ITGLUE_API_KEY=your-key node dist/index.js
# Run locally (HTTP)
ITGLUE_API_KEY=your-key node dist/index.js --transport http
# Development with auto-reload
ITGLUE_API_KEY=your-key npm run dev
# Development with HTTP transport
ITGLUE_API_KEY=your-key npm run dev:http
# Run tests
npm testSponsored by Junto
Secure client access, automated ticket resolution, and intelligent IT operations. Discover how Junto is transforming MSP service delivery at juntoai.com.
License
MIT
Frequently asked questions
What is itglue-mcp-server?
itglue-mcp-server is Unofficial MCP server for the ITGlue API
How do I install itglue-mcp-server?
Open the GitHub repository and follow its README. Most MCP servers are added to your client's MCP config, then called by your agent.
Is itglue-mcp-server open source?
Yes — it is hosted on GitHub at https://github.com/Junto-Platforms/itglue-mcp-server and has 5 stars.
Related MCP tools
The Open-Source Multimodal AI Agent Stack: Connecting Cutting-Edge AI Models and Agent Infra
A MCP for Claude Desktop / Claude Code / Windsurf / Cursor to build n8n workflows for you
Browser MCP is a Model Context Provider (MCP) server that allows AI applications to control your browser
A Model Context Protocol (MCP) server and CLI that provides tools for agent use when working on iOS and macOS projects.
The go-to web for your AI coding agent — local-first search, fetch, crawl & research over MCP. No API keys, no cloud, $0/query. Public beta.
MCP Aggregator, Orchestrator, Middleware, Gateway in one docker
Run your own MCP server? See who uses it and what to fix.
Measure it with TrackMCP